1. The voucher purchase period of this campaign will run from 22nd February 2021 until 22nd April 2021, subject to changes based on the Movement Control Order (MCO) developments.  
  2. The voucher redemption period will run from 26th February 2021 until 22nd May 2021, subject to individual outlet dine-in operating status. This is subject to changes based on the Movement Control Order (MCO) developments. If there are any changes, this will be updated via email.
  3. Vouchers can only be used to redeem the products at the bar or restaurant stated in your voucher and cannot be used to redeem other products in another bar or restaurant. For other product voucher purchase, kindly make a separate purchase. 
  4. There is no limit to the number of vouchers you can purchase via the platform. However, voucher purchase per outlet is limited to a maximum of five (5) vouchers per person. Any vouchers found to be purchased above this limit from a single account may be cancelled, refunded and deemed null and void.
  5. Vouchers will be emailed to you within three (3) working days from the confirmation of your purchase.
  6. The total value of the voucher is to be redeemed in full during redemption at the specific bar or restaurant and valid for a single transaction only. The voucher has no cash redemption value and cannot be exchanged for cash either in part or full, nor can it be used to redeem anything other than the aforementioned products.
  7. The ‘Mystery Gift’ is given on a complimentary basis and is strictly while stocks last.
  8. All vouchers are electronic copies only. Kindly remember to bring your mobile phone or electronic devices with the voucher code on the day you wish to redeem at the bar or restaurant you have purchased from.
  9. Voucher purchase is only for non-Muslims aged 21 and above.
  10. Please contact 010-2880927 or 010-2880914 for any enquiries. Phone call charges may apply. Alternatively, you may contact us via email at help@raiseourbars.my
  11. Terms and conditions are subject to change without any prior notice.
  12. By purchasing the voucher, you are deemed to be unconditionally accepting our Terms and Conditions stated herein or any changes thereafter (if any) as well as the personal data protection act policy available at https://www.heinekenmalaysia.com/privacy-policy/.
Contact Us FAQs

Your health and safety is our top priority. To ensure we protect our consumers and outlets, we are all required to practice social distancing. When visiting an outlet, please remember to stay safe and practice the 5Cs below:

The vouchers may be redeemed when restaurants and bars are allowed to reopen and are valid from 26th Feb 2021 to 22nd May 2021. HEINEKEN Malaysia advocates responsible consumption and we urge you to Enjoy Responsibly. Do not drink and drive.